Frequently Asked Questions

Absolutely. Each customer has a private, secure workspace that is completely isolated from all others. Your documents, answers, and AI-generated content are siloed from other users. We never mix data across customers, ensuring complete confidentiality.

No. When your data is sent to our AI service, it’s processed using either our proprietary LLM models or a foundational model’s enterprise-grade interface with strict data privacy protections. Specifically:

• Your data is never stored or logged by the foundational model.
• It is not used to train or improve any AI models.
• After the AI processes the query and generates the response in real-time, it no longer has access to either the input or the output in its neural network.
• Any memory-dependent operations (e.g. remembering information about a client), is solely enabled by the help of our storage-and-retrieval mechanism that stores the interaction history and your documents on our own backend (and not on AI’s neural network). This way you are in full control of what AI sees and when you’re done with a project or conversation thread you can remove traces of it entirely. In technical terms, our product ensures that there are no back-propagation loops in our models so your data and conversation histories will never be “baked-in” to our AI’s neural network.

• Documents are encrypted in transit (HTTPS) and at rest (AES-256).
• All content is stored in secure cloud infrastructure with strict access controls.
• Only your authorized users can access your workspace—no one else.

Only your team. Proposiq staff do not access your data unless you explicitly request support or troubleshooting, and only with your permission. Our systems are designed to minimize human access at all times.

Yes. You have full control over your workspace. You can delete individual documents or your entire dataset at any time, and we will permanently remove it from our systems.

• Audit logging and activity tracking
• Role-based access control (RBAC)
• Ongoing vendor and risk assessments
• Detailed incident response planning

We are actively working to meet SOC 2 compliance standards. Our security framework includes the above measures.

• It’s automatically parsed into structured components like questions and answers.
• Content is tagged, indexed, and stored securely within your workspace.
• It’s used exclusively to improve your team’s efficiency and answer accuracy—never shared with others.

• Our system scans your content library for relevant answers.
• The most relevant snippets are securely sent to an LLM to generate a new draft response.
• You receive a suggested answer, which you can review, edit, and approve.

The entire AI interaction is encrypted and ephemeral—content is never stored by the foundational models and never used for training.

Absolutely. We make it easy to integrate with your current tools and help you transfer your existing content into Proposiq—so you can get started quickly without losing anything.

Proposiq is designed to scale with your team. If you have large datasets, we can work with you to optimize performance and storage based on your subscription.

We offer a simple subscription model based on the number of users and projects. No hidden fees. You can choose between monthly or annual billing.